Interconnect Smoke Detector (SCDF Approved)

Both our standalone and interconnect smoke detectors are photoelectric. Photoelectric responds faster to smouldering fires, which are typical of fires occurring in homes. Think of overcharged electrical devices, overloaded power points where smoke will start to form around the fire threat, followed by denser white smoke, and eventually with very dense black smoke (as plastic melt) before a flame occurs. 

This is in contrast to fast flaming fires such as from an explosion, where an ionization smoke detector will be more effective.

We do not carry combi (photoelectric + ionization) smoke detectors as we believe the disadvantages of each cancel out the advantage of the other. This may result in less effective detection of all types of fire and potentially cause more false alarms.

Read more about the differences between photoelectric and ionization smoke detectors here.

We do not provide installation services, but we can advise you on optimum locations to install the smoke detectors if you can share your floorplan / pictures with us via whatsapp @ 8815 8752 or email to support@yourblazeguard.com.

Installation is also very easy with our 3M double sided PE foam tape. No drilling is required.

This is a very big topic by itself. We will try to summarize it here. Smoke detectors should be installed along the path of escape out of homes. Why? Because the intent of smoke detectors is to give you early warning on potential fire threats, so that you have ample time to escape if the fire can't be put out by yourself. It will be useless if by the time the smoke detectors sound out alarm, your escape path out of your home is no longer viable.

Presence of fire is an obvious reason. However, very often the escape path may be made non-viable because of smoke.

• You may be surprised that many fire casualties are from smoke (inhalation), rather than the fire itself.
• You will also not expect by the time dense smoke has built up, the temperate of the smoke can be upwards of 80 degrees celsius. Most cannot endure such heat.
• Smoke from household items burning are extremely toxic. Breathing in too much can make one unconscious. Putting aside the toxicity of the smoke, breathing in too much smoke deprives your brain of oxygen, which will result in yourself rendered unconscious. Once one is unconscious, how does one escape?
• Smoke makes one loses directional sense. There have been many incidents when fire casualties were found within metres of their main door after the fire was put out. Most of such casualties were unable to find their main door to escape in the midst of the dense smoke. It is also this reason that as part of the fire escape practicing, it is recommended that one blindfolds oneself to try to navigate from room to main door.

Hope that you now have a better understanding of why smoke detectors should be installed along your escape path out of your home. In addition, most of us are living in flats & apartments, which often only has 1 escape option - through the main door. If this escape option is rendered non-viable, the situation is going to get worse quickly. On average, it takes only 3 minutes for a fire to occupy the entire house once fire starts to burn.

There is also the concept of dead air space that we need to avoid. Essentially, this is the air space that's ~10cm from any corner. It's called dead because smoke will never reach these areas due to physics of air. Installing a smoke detector there guarantees your detector will never ring. You can read more about dead air space in this link.

There are also certain locations with our homes that we need to avoid as they are either too dusty, too steamy or too breezy, such as kitchens, bathrooms. You can read more about these places in this link.

One question in your mind now is likely to be "Yea, I understand. But this still doesn't really tell me where to install". 

Yes, we are aware of that. The reason why we explain all the above is to let you understand the important fact (if you cannot understand most of the above) that smoke detectors should be installed in correct locations so that they can do what they do best.

So the best way to help answer this question is if you can share your floorplan / pictures with us via whatsapp @ 8815 8752 or email to support@yourblazeguard.com,  so that we can advise you on optimum locations.

We generally do not recommend installing in open spaces as the chance of false alarm is significantly higher with environment dust / fine particles blown into the smoke detection chamber. 

If the concern is about washing machine / dryer catching fire, you will have to find a location that is "less exposed" to avoid false alarms. Please send us pictures of the yard via whatsapp @ 8815 8752 or email to support@yourblazeguard.com for us to better advise you.

First of all, you have to assume it's a true alarm and you should investigate immediate surrounding area for any potential fire threats. In the event of a real fire threat, if you can put out the threat (eg fire blanket or fire extinguisher), do go ahead, else you should quickly execute your fire escape plan and get your family to safety.

If you had done your checks and confirmed that it's a false alarm, you can silence our detectors by pressing the silence / hush (which is the test) button.

Our smoke detectors come with easy to reach and big silence / hush button, so you do not need to get a stool / ladder. You can simply use an extended pole to reach for the silence / hush button. 

Upon pressing, the alarm will be deactivated for 9-10 minutes. Should it detect smoke again after 9-10 minutes, it will start ringing again.

If you are certain the detector is faulty, you should contact us via whatsapp @ 8815 8752 or email to support@yourblazeguard.com and we will advise your accordingly. 

DO NOT EVER DO THAT! When you burn something to produce smoke to test, carbon particles (natural byproduct of burning) will also enter the smoke detection chamber and stay there permanently, either affecting its ability to detect smoke or having more false alarms moving forward.

This is also the reason if the detector has been triggered by a real fire threat, you are required to replace and not reuse, regardless how visually un-damaged it may look. Refer to FAQ "Do I need to replace the detector?".

If you really must test with "smoke", you will need to use an industrial smoke tester. Reach out to us via whatsapp @ 8815 8752 or email to support@yourblazeguard.com if you want to know more about this smoke tester.

There are 2 main purposes of testing:

1. To be familiar with how the alarm of your smoke detector sounds like. It's the same reason why the Public Warning System in Singapore is activated at least twice a year.  You may even want to  practice your fire escape plan with family during this time. 
2. To ensure the detector is still powered up. While our smoke detectors will have low battery warning light and audio beep, one may not see the warning light if it's installed in a more remote location. Eventually the audio beep will also stop as battery runs out of power. At this point, the detector is non-operational.

We recommend testing once a week. It takes you less than a minute to test it. With an easy to reach and big test button in our smoke detectors, you do not need to get a stool / ladder to reach our detectors to test. You can simply use an extended pole to reach for the test button.

For clarity, the above testing (via a test button) is to verify that the circuitry is functional. It DOES NOT test if the smoke detection chamber is functional. To test the smoke detection chamber, you will need to use an industrial smoke tester. Reach out to us via whatsapp @ 8815 8752 or email to support@yourblazeguard.com if you want to know more about this smoke tester. 

NEVER NEVER test the smoke detector with real smoke.

Because we are so confident of our smoke detectors, and we know nothing beats yourself actually using it, all our smoke detectors come with a 100 day money back guarantee.

In the event if you feel our smoke detectors are not working as we claim here, you can request for a refund. We will refund you the amount you had paid, less of SGD10 to cover logistics and processing costs incurred. In exchange, you will have to return our smoke detectors as well as any gifts that had come along with your initial purchase.

Full terms and conditions of this 100 days money back guarantee can be read in this link.

All our smoke detectors come with standard 3 years battery warranty. To further extend the battery warranty by 7 years to 10 years as advertised, you will need to give us a genuine review / recommendation at our Facebook page. 

A good review motivates us. A not-so-good review pushes us to be better in that particular area. So give your genuine review. 

As long as a review / recommendation is given, you will qualify for the 10 years battery warranty program.

For a guide on how to give review / recommendation, please visit this link.

The 10 years battery warranty entitles you to complimentary on-site battery replacement should the low battery warning light appears within the 10 years of its intended usage. Full terms and conditions of this 10 years battery warranty can be read in this link.

Yes, definitely. Simply whatsapp @ 8815 8752 or email to support@yourblazeguard.com on your question and we would help to address it. You can also read up our Ultimate Smoke Detector Guide as it contains more in-depth information on smoke detectors.