10 Years Battery Warranty Terms & Conditions

Blaze Guard will conduct an on-site battery replacement if the smoke detector enters LOW BATTERY MODE (refer to instruction manual) within warranty period.

  1. 10 Years Battery Warranty applies only if the condition below is met:
    1. a review/recommendation has been given. Refer to this link for step-by-step guide in giving a review/recommendation.
  2. For avoidance of doubt, if #1.1 is not done, only a 3 years battery warranty applies.
  3. Warranty period counts from date of purchase.
  4. Blaze Guard will conduct an on-site battery replacement if the smoke detector enters LOW BATTERY MODE (refer to instruction manual) within warranty period.
    1. On-site replacement is only for detectors installed <3m in height. For locations >3m, you will need to arrange handyman services to take down the detectors for us to do battery replacement.
  5. On-site battery replacement request must be liaised with Blaze Guard via email: support@yourblazeguard.com first.
  6. Original invoice showing date of purchase is required.

Category: Warranty & Returns