Skip to content

Warranty

    Warranty registration is required to qualify for warranty.
    All items are inspected thoroughly prior to delivery.

    General

    • Warranty registration is not required to qualify for warranty. Simply ensure you keep the email invoice (don’t delete it).
    • All items are inspected thoroughly prior to delivery. Where possible, a picture will be sent to consumer first before delivery.
    • Blaze Guard reserves the right to refuse any 1-1 exchange if the defect is deemed to be caused by consumer, intentionally or unintentionally.

    Smoke Alarms

    • 10 years battery warranty (T&C applies)
      In absence of a review/recommendation to our Facebook page, a 3 years battery warranty will apply instead.
    • 10 years product warranty excluding battery
    • 100 days fully refundable trial (T&C applies)
    • 7 days 1-1 exchange for physical defects
      • Includes only the following:
        • Cracks on smoke alarm

    Fire Extinguishers

    • 7 days 1-1 exchange for physical defects
      • Includes only the following:
        • Scratch marks on fire extinguisher that are clearly visible from a distance of 30cm
        • Broken safety clip
        • Cracked pressure gauge
    • 1 year 1-1 exchange if pressure gauge falls out of green zone

    Category: Warranty & Returns