100 Days Trial Terms & Conditions

  1. You are either a Singapore citizen, Singapore resident, Employment Pass holder, S Pass Holder or Work Permit holder to qualify for this 100 Days Trial program with our smoke alarm.
  2. If you are not completely satisfied with our smoke alarm , you may return the unit for a full refund within 100 days of your purchase date.
  3. This program is strictly limited to one (1) return only per household address/registered individual. If an order includes more than one (1) , the customer may return one (1) .
  4. If a return has been made from the initial order, that household address/registered individual will not be eligible for additional 100-day trials on subsequent orders of smoke alarms.
  5. Refund request be liaised with Blaze Guard via email: support@yourblazeguard.com prior to sending the smoke alarm and its accessories back.
  6. The original receipt showing proof of purchase and date of purchase is required.
  7. On Blaze Guard’s confirmation that refund request is valid, the following items must be included as part of return:
    • Smoke Alarm
    • Mounting Bracket (If double sided tape is used to mount mounting bracket to ceiling, please take care during removal to prevent breakage to the mounting bracket)
    • Original Packaging Box
    • Instruction Manual
    • Complimentary gifts, if any
  8. You will cover return shipping expenses.
  9. You will be refunded the unit price of the smoke alarm, less the following:
    • discounted amount received
    • SGD$10 amount to cover for transaction processing costs
  10. Blaze Guard reserves the right to refuse a full refund in the event of physical damage to the smoke alarm, including but not limited to, stains, cracks, breakages, or liquid damage (spills, soiling) resulting from inappropriate use by any one.