Warranty

General

  • Warranty registration is required to qualify for warranty.
  • All items are inspected thoroughly prior to delivery. Where possible, a picture will be sent to consumer first before delivery.
  • Blaze Guard reserves the right to refuse any 1-1 exchange if the defect is deemed to be caused by consumer, intentionally or unintentionally.

Smoke Alarms

  • 10 years battery warranty (T&C applies)
    In absence of a review/recommendation to our Facebook page, a 3 years battery warranty will apply instead.
  • 100 days fully refundable trial (T&C applies)
  • 7 days 1-1 exchange for physical defects
    • Includes only the following:
      • Cracks on smoke alarm
  • 1st year 1-1 exchange for mechanical failures
    • Includes only the following:
      • Testing of smoke alarm fails

Fire Extinguishers

  • 7 days 1-1 exchange for physical defects
    • Includes only the following:
      • Scratch marks on fire extinguisher that are clearly visible from a distance of 30cm
      • Broken safety clip
      • Cracked pressure gauge
  • 1 year 1-1 exchange if pressure gauge falls out of green zone